Frequently Asked Questions

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Product Questions

  • What does my drum come with?

    Each drum is equipped with a pair of 2 sticks, a beginner's book, including 42 songs, and a premium stylish carrying bag. You can take your Hue Drum with you wherever you go! Bring to yoga classes, the office, or retreats.

  • Is it hard to play?

    Absolutely not! The Hue Drum is exceptionally beginner-friendly and comes with a ton of songs for you to learn quickly. It's excellent for all age groups from children, to the elderly.

  • What key is this?

    Our drums are pre-tuned by hand in C Major.

Refunds & Returns Questions

  • How do I return or exchange my drum?

    Simply contact us with your order number. See our full Refund Policy for more details.

  • What if the product arrives broken or damaged?

    Simply contact us within 30 days, and we'll send you a free replacement.

Shipping Questions

  • Where do you ship from?

    We ship ALL orders from Pennsylvania, USA to over 180+ countries.

  • How long will my order take to arrive?

    Please allow 3-6 business days for USA shipping. International shipping may take 7-15 business days (usually less), and we use DHL Express as our shipping provider for orders outside of the United States.