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Frequently Asked Questions

Can't find an answer to your question? Contact us.

Product Questions

Each drum is equipped with a pair of 2 sticks, a beginner's book, including 42 songs, and a premium stylish carrying bag. You can take your Hue Drum with you wherever you go! Bring to yoga classes, the office, or retreats.

Absolutely not! The Hue Drum is exceptionally beginner-friendly and comes with a ton of songs for you to learn quickly. It's excellent for all age groups from children, to the elderly.

Our drums are pre-tuned by hand in C Major.

Refunds & Returns Questions

Simply contact us with your order number.  See our full Refund Policy for more details.

Simply contact us within 30 days, and we'll send you a free replacement.

Shipping Questions

We offer free standard shipping to any country in the world.

Most of our orders are shipped from our warehouse in California, USA. We also ship from our warehouses in Western Europe, and Eastern Asia. Your order will typically be shipped from our closest warehouse to your address.

All orders are processed and dispatched from our warehouse within 1-3 business days. Please allow 5-12 business days for delivery via our free standard shipping option. You will receive an email with a tracking number once your order has been shipped.